ORDERING INFORMATION
Orders
We use Paypal to process online purchases. Follow the instructions at the checkout and pay with Visa, Mastercard, Echeck or American Express.
*You do not need to have your own PayPal account to complete an order.
*All orders made on Fridays will not be processed until the following Monday.
We normally ship within 5 business days of your completed order.
Shipping and Handing
Domestic
all orders are shipped via USPS Priority mail. Priority Mail arrives in 1 to 4 business days depending on your location. Shipping does not happen on weekends. We only ship completed orders. Your purchase will be sent only when all items are ready. If your order cannot be fulfilled you will be contacted and offered an alternative or refund. Paypal will automatically calculate domestic shipping charges for all online orders. If you are wanting express domestic service, please contact us for cost and product availability. In the case of non-delivery please wait 7 working days from the date of your order confirmation email, in case it has been delayed. Shipping charges will apply to items that have to be reshipped due to a client's return/exchange. Please make sure to input the correct shipping address. Packages that are returned to us are often marked "insufficient address." You will be responsible for extra shipping costs if we have to resend due to an address input error.
International
International orders are shipped via usps international and arrives in 2- 3 weeks depending on your location. We only ship completed orders.Your purchase will be sent only when all items are ready. All international orders require extra postage.
Refunds
All sales are final. Due to the handmade nature of these products, if you receive what you ordered and it is not defective, it cannot be returned.
Return Policy
If you have received the wrong product, please contact us within 10 days via email or by telephone and we will promptly send the correct item. Return the wrong product with the receipt within 30 days of receiving the items. Please ensure that you send returned goods back using recorded delivery(tracking number). We cannot accept responsibility for loss or damage to goods in transit that are being returned to us.
Lost or Damaged Goods
We pack our prints with extra care, doing our best to ensure that they won't be damaged. In the unfortunate event that a print is damaged in transit, keep in mind that it's the buyer's responsibility to follow-up on and file the insurance claim. As prints are limited editions, we can't replace damaged prints after a run has sold out. Please contact us immediately either via email or by telephone. If the items are not available, we will be happy to you issue you a full refund once the damaged product has been shipped back to us and inspected. You will not be charged additional shipping fees for replacement shipments.
Privacy Policy
Will never sell, loan, rent, trade or give away your name, email address, home or business address or any other personal information to any third party. If you are a client and would like your email address to be removed, please send an email to mail@blainefontana.com, with the subject line as "remove" and we will immediately remove your email from our database.
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